FAQS

FAQS

  • We pride our products on a 100% Guarantee:
  • If you are not absolutely thrilled with your purchase from Express Foods, for any reason at all, we'll cheerfully replace your purchase or refund your money, whichever you prefer. 
  • When you order from Express Foods, your satisfaction is always unconditionally guaranteed... so you can order with complete confidence. If at any time you have problems with an order, simply contact Customer Service @ 417-766-4628
  • Or, feel free to send us an email 24 hours a day 7 days a week. Please make sure to include as much order information as possible, to help us expedite your request.
  • We reserve the right to limit refunds and replacements. We guarantee delivery only to the addresses we are provided, which are confirmed on the order acknowledgement. 
  • We know you have many choices when it comes to ordering seafood and meats. So we stop at nothing to ensure our products and our service remain a cut above. You deserve nothing less. 

  • What are your business hours?

    Hours: MON - FRI 8am-6pm / Sat 8am-4pm

    We are closed on Sundays. 

  • Do you deliver?

    We have free home delivery with a minimum order of $50.00 (within 25 miles of Springfield).  Orders less than $50.00 have a $10.00 delivery charge added.  Most orders can be filled same day or within 24 hours. However, please allow up to 3 business days for special order products. 

  • What type of payment methods do you accept?

    We accept all forms of payment: check/credit/debit/EBT/Venmo

    All pricing DOES NOT include sales tax.  

  • Can I get a full refund?

    If you are not absolutely thrilled with your purchase from Express Foods, for any reason at all, we'll cheerfully replace your purchase or refund your money, whichever you prefer. 

  • What is your return policy?

    If you are not absolutely thrilled with your purchase from Express Foods, for any reason at all, we'll cheerfully replace your purchase or refund your money, whichever you prefer. 

  • I am interested in a catering.

    Please call  for a catering quote and availability.

    417-766-4628 

  • How can I order product?

    Ordering is as simple as ordering online, a phone call, text, or an email.  You can pick up your order at our warehouse or choose our convenient home/business delivery service. We also ship nationwide (please call for pricing). You can also visit our seafood booth at any of the Ozark's premier local farmer's markets. 

More Questions?

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